Privacy Policy

Protecting your privacy is a top priority for our online platform. This privacy policy explains how we collect, use, and safeguard your personal information when you visit or make purchases through our handmade cosmetics online shop based in city centre Ontario, Canada.

Information We Collect

We collect personal data that you voluntarily provide when creating an account, placing orders, or contacting customer support. This data may include:

• Name and contact details (shipping address, phone number)
• Email address for order confirmations and updates
• Payment details processed securely via trusted payment providers
• Browsing data such as IP address and device information to improve user experience

How We Use Your Information

The personal information collected is used for the following purposes:

• To process and fulfill your orders accurately and efficiently
• To communicate order status updates and respond to inquiries
• To send marketing communications when consent is granted, which can be withdrawn anytime
• To monitor and improve site functionality and security

Data Sharing and Security

We do not sell your personal information to third parties. Your data may be shared only with trusted service providers who assist with:

• Payment processing
• Order fulfillment and shipping
• Website hosting and analytics

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under GDPR

If you are a resident of the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including:

• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict the processing of your data
• Withdraw consent at any time where processing is based on consent
• Request data portability

To exercise these rights, please contact us through the provided contact channels on our platform. We will respond promptly in accordance with legal requirements.

Cookies and Tracking Technologies

Our online shop uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can manage your cookie preferences through your browser settings.

Retention of Your Data

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact Information

For questions or concerns about this privacy policy or how we handle your personal data, you may write to us at our physical address: