Terms and Conditions
Welcome to our online platform for handmade cosmetics. Please read these Terms and Conditions carefully before using our site, as they govern your use of our products and services.
1. Acceptance of Terms
By accessing or placing an order through our site, you agree to be legally bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree, please do not use our services.
2. Products and Orders
Our online shop offers a range of handmade cosmetic products pictured in high quality. Orders are subject to availability and confirmation of the order price.
- We strive to display product images and descriptions accurately but cannot guarantee exact color or texture due to different device screens.
- Large-size product images are provided as a reference to detail and quality.
- All orders are shipped from our location in the city centre of Ontario, Canada.
3. Payment Terms
Payment must be made at the time of purchase through the available payment methods on our site. We do not store payment information.
4. Shipping and Delivery
We ship products to Canadian addresses only. Delivery times may vary depending on the destination and courier service.
- Risk of loss and title for all products pass to you upon delivery to the carrier.
- Shipping fees and estimated delivery times are provided at checkout and are subject to change.
5. Returns and Refunds
Due to the handmade nature of our cosmetics, returns are only accepted for damaged or defective products.
- To request a refund or exchange, you must contact us within 7 days of receiving your order.
- Returned items must be unused and in their original packaging.
6. Intellectual Property
All content, images, and trademarks on this service, including our product photos, are owned by our company and protected by intellectual property laws.
7. Limitation of Liability
Our liability for any damages related to the use of our products or website is limited to the purchase price of the product. We are not liable for indirect or consequential damages.
8. Governing Law
These Terms and Conditions are governed by the laws of Ontario, Canada. Any disputes arising from these terms will be resolved in the courts of Ontario.
Thank you for choosing our handmade cosmetics. We appreciate your trust in our online shop.